Before and After-Sales Technical support
Our engineering team is clearly sales and customer oriented.
They support sales team by ensuring all technical advantages are well translated into pertinent sales arguments.
They ensure technical documents are up to date and are suitable for local markets.
Synapsun engineers assist customers in their project design and guaranty your products specification are appropriately taken into consideration in their system design and performance models.
Aside from opening the customers eyes about your products advantages, Synapsun engineering team also deploys first level assistance in case of an after-sales claim.
Our engineers are trained to quickly spot defects and identify the root cause of the given problem.
They will help in avoiding claims that are not related to your products and will support you with an efficient claim-handling process.